Return Policy FAQs

CAN I RETURN AN ITEM?

Returns must be postmarked within 10 days of the delivery date.

Returns must be returned unworn, unwashed, and with the original tags still attached. Items that are returned without a tag, with obvious use, makeup or deodorant stains, perfume smells, etc. may be subject to rejection.

No returns or exchanges on sale items or accessories (jewelry, scarves, headbands, handbags, masks, bralettes, shoes, etc.)

Refunds are issued in the form of an online store credit. 

Customers are responsible for the shipping and handling of the returned item. Original and return shipping fees are non-refundable. If your return does not meet the above criteria, do not attempt to return it, as it will be rejected by our returns department. Cost of the re-shipping of a rejected item will be the responsibility of the customer.

Once our returns department has received your return, please allow for a 48 hour processing window. You will receive an email confirming your credit once your order has been processed and your credit applied.

HOW DO I RETURN AN ITEM?

To return items, please ensure that the above criteria is met. After verifying, fill out the return portion of your original sales receipt, and include with your return, in either its original package or packaged so that it will not get damaged in shipment. We suggest that you send items back to Boutique Tallulah using a tracking number. We are not responsible for items that are lost or damaged while in-transit to us.

Once your return is packaged and ready to ship with the return form included, please ship to:

Boutique Tallulah

c/o Stephanie Fischer, Owner

300 Highway 78 East, Suite 430

Jasper, Alabama 35501

Once we receive your return, it will be processed within 2 business days. After your return is processed you will receive an email with a store credit for the amount of your returned item(s) and any applicable taxes and directions on how to obtain that credit. Shipping charges are non-refundable.